This bag is gorgeous. Shipping took about two weeks, and customer service was excellent along the way. I live in a different country than where I shipped it so I just finally was able to open it and take it out for the day and have already received endless complements. It's truly stunning and fits everything easily.
I never write reviews for anything, however, everything from the bag itself (which was beautifully crafted) to the service provided by Grace has been excellent! It arrived promptly after delivery and Grace was very responsive with any questions and queries I had.
Grace was incredibly responsive despite being across the pond. She answered all questions super promptly, and her customer service and good humor were much appreciated. The backpack itself was lovely and very functional - perfect for an urban girl who needs to run about and look stylish!
I am rather picky in my tastes and had been looking for a bag like this for nearly 10 years. I received the bag from Grace this weekend and I am completely over the moon. It's really beautiful and well made, and the leather is just superb. So happy and the service from Grace Gordon was just brilliant. So happy!
'My bags are all made in Britain and the leather is hand picked to ensure the highest quality materials for our pieces. Hides come in a variety of shapes, sizes and textures which means that each bag is totally unique.' - Grace